Roxio MyDVD Microsoft Visual C++ Runtime Library Runtime Error! http://forum.digital-digest.com/archive/index.php/t-31101-p-1.html c:\Program Files\Roxio\MyDVD\MyDVD\MyDVD.EXE This application has requested the Runtime to terminate it in an unusual way. Please contact application support team for more information [ok] MyDVD.EXE - Application Error [x] MyDVD-EXE Application Error The Instruction at referenced memory at could not be read Click on Ok to terminate the program
Sonic MyDVD has encountered a problem and needs to close...Please tell Microsoft about this problem...
I solved it after visiting the software manufacturers homepage:
Title
C++ Runtime Error while launching MyDVD
Description
Software
Symptom
When trying to start MyDVD, I get the "MS Visual C++ Runtime Library" error msg box which states "The
application has requested the Runtime to terminate it in an unusual way. Please contact the application's
support team for more information."
Solution
This is not an uncommon error and not always specific to MYDVD even though some users have been having issues
with it when trying to start up MyDVD. Many programs across the board have this error from web graphics to
video games, to video editing programs. Most times it is kernal32.dll or another .dll that needs updating not
from our end as much as the system's. In some cases, updating your DVD burner's firmware may also resolve the
issue.
Here are steps that you can do to start trouble shooting this error:
1) Update Microsoft Internet Explorer, Direct X, and Windows Media Player in that order. After each install,
restart MyDVD to see if the program will launch. Only do this if you have MyDVD 4.0.4 and above. If you have
less than MyDVD 4.0.4, then obtain an update from your OEM vendor.
2) If that fails, then update your .dll registry by doing the following:
Start-->Run. Type "regsvr32 msxml3.dll"
Then try to start up MyDVD to see if it will run.
3) If that doesn't work, then create an online incident with Sonic technical support
and version of MyDVD. How to get this info is listed here:
Be sure to tell the support team what build and version exactly that you have of MyDVD. Here are the steps to
find it:
Click on your My Computer icon.
Open your (C:) drive.
Open your Program Files folder.
Open your Sonic folder.
Open the MyDVD folder.
Right click on the MyDVD icon and
click on Properties.
Then click on the Version tab.
THEN
Then there should be a tab called "build" or "private build" and there the number should be.
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Quality's Proof22 Feb 2004, 02:35 AM
Glad your MYDVD software is now working again.
So, the Nero un-install deleted a part of Windows and is therefore what caused your MYDVD software to have
the problem?
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decryptit4 Mar 2004, 10:47 AM
Actually nero needs a dll that windows normally uses but still nero usally leaves a copy of this dll.As it
seems the dll might be still in your system but in the wrong folder.Therfore windows performs a program
termination since your software can't function properly withot that dll.
Its not only nero that does that there are quite a number of software that cause this mixing up.
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Quality's Proof14 Mar 2004, 01:34 AM
Originally posted by sofakingdom
Ok here's my painstaking problem.
I had Nero software demo version and MYDVD ............
The demo was about to end on Nero so I decided to uninstall it.
After uninstalling it, and a reboot, suddenly my Sygate Personal Free Firewall did not work. And then when I
tried to open MYDVD I get a Microsoft Visual C++ Runtime Library box saying:
Runtime Error!
Program: C:\Program Files\Sonic\MYDVD\MYDVD.EXE
abnormal program termintaion
I have uninstalled fully following the instructions for Nero, Sygate, and MYDVD, and reinstalled MYDVD
software to no avail.
I also checked the websites for Nero and MYDVD and Sygate and no help was given for my problem.
Please help me with this dilemma, even if you can just redirect me to another post that addresses my problem.
Decrptit,
Why be defensive of (Nero) a business, unless ?
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decryptit14 Mar 2004, 04:28 AM
Since nero is a verygood software i like to be defensive towards it.Since it uses many resources it needs to
make use some of the
system files found in the system directory of windows.
Unfortunaltly when uninstalling the bundle many kinds of problems could occur since there are files used by
other programs and even by the os itself.
Nero warns you when uninstalling the bundle and during the unistalling process you wil be promted if you
would like to remove files which are no longer used by nero but may be used by other programs.And
uninstalling them would lead to dll problems.
--------------------------------------------------------------------------------
askforlinda31 Mar 2004, 01:05 AM
Originally posted by mbjorke
I solved it after visiting the software manufacturers homepage:
Title
C++ Runtime Error while launching MyDVD
Description
Software
Symptom
When trying to start MyDVD, I get the "MS Visual C++ Runtime Library" error msg box which states "The
application has requested the Runtime to terminate it in an unusual way. Please contact the application's
support team for more information."
Solution
This is not an uncommon error and not always specific to MYDVD even though some users have been having issues
with it when trying to start up MyDVD. Many programs across the board have this error from web graphics to
video games, to video editing programs. Most times it is kernal32.dll or another .dll that needs updating not
from our end as much as the system's. In some cases, updating your DVD burner's firmware may also resolve the
issue.
Here are steps that you can do to start trouble shooting this error:
1) Update Microsoft Internet Explorer, Direct X, and Windows Media Player in that order. After each install,
restart MyDVD to see if the program will launch. Only do this if you have MyDVD 4.0.4 and above. If you have
less than MyDVD 4.0.4, then obtain an update from your OEM vendor.
2) If that fails, then update your .dll registry by doing the following:
Start-->Run. Type "regsvr32 msxml3.dll"
Then try to start up MyDVD to see if it will run.
3) If that doesn't work, then create an online incident with Sonic technical support
and version of MyDVD. How to get this info is listed here:
Be sure to tell the support team what build and version exactly that you have of MyDVD. Here are the steps to
find it:
Click on your My Computer icon.
Open your (C:) drive.
Open your Program Files folder.
Open your Sonic folder.
Open the MyDVD folder.
Right click on the MyDVD icon and
click on Properties.
Then click on the Version tab.
THEN
Then there should be a tab called "build" or "private build" and there the number should be. |