Facilitating Results Using CSA
http://www.theiia.org/training/index.cfm?act=seminar.detail&semID=27 
Understand the important role control self-assessment (CSA) workshops play in the CSA process.
Identify the key skills necessary for a successful CSA facilitator.
Recognize behavior that can disrupt a CSA workshop and learn how the facilitator should deal with such behavior.
Grasp the power of the group decision process.
Gain feedback from peers and instructors on conducting a CSA workshop.
Learn how to evaluate, review, and report results.
Calling all...
Auditors who have completed Introduction to Control Self-assessment or have a solid understanding of CSA concepts.
CCSA candidates who wish to satisfy the facilitation requirement.
Return to topCourse Description
Participants are required to participate in presentations and practice CSA workshop facilitation techniques during this seminar. This course satisfies the facilitation requirement for Certification in Control Self-Assessment (CCSA).

Class Format: Group discussions, case studies, practical exercises, facilitator presentations, skill practices, self-assessments, feedback from the facilitator, individual coaching and feedback sessions

Return to topCourse Outline
Control Self-Assessment Background and Overview
How others are using CSA
Identifying others with whom you may want to share CSA experiences
CSA historical background
CSA drivers, benefits, and concerns
Major CSA implementation steps
The Art of Facilitation
Generic vs CSA facilitator responsibilities
Traits of an effective facilitator
The personality parade--handling different types of behavior
Rules for group decision-making
Getting a group to reach consensus
Practicing facilitation and recording skills
Improving your facilitation skills
Preparing for a CSA Workshop
Steps necessary for preparing for a CSA workshop
Commonly asked questions about CSA
The hierarchical nature of business objectives
Selecting workshop objectives
Selecting workshop participants
Practice your facilitation and recording skills
Logistics and setup of facilities
Icebreakers and controls training
Hands-on CSA Workshop Practice
Running a CSA workshop
Identifying objectives for use in CSA workshops
Providing feedback to others as they practice their facilitation skills
Role-playing various personality types to provide others experience in handling different workshop situations
Refining your questioning techniques
Using a control framework during the workshop
Recording data for a workshop
Audit Tools and Readings
Checklist for running a workshop
Checklist: What to consider when selecting the first workshop and participants
Articles on CSA best practices
Control framework samples